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The Business of Fashion Podcast

Fashion's Craftspeople Crisis: Why the Industry Struggles to Replace Retiring Artisans

Summarised from Can Fashion Sell a New Generation on Trade Jobs?

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Luxury brands have no choice but to invest heavily in training new craftspeople now, or risk losing irreplaceable skills permanently when current masters retire.

Summary of Can Fashion Sell a New Generation on Trade Jobs?. Every timestamp links into the original audio.

The short version

  • 00:00:41 — Tailoring employment in the U.S. has declined by roughly 30% over the past decade, with Nordstrom employing nearly 1,500 alteration specialists as the largest employer of tailors in North America.
  • 00:02:30 — When major luxury conglomerates like LVMH and Kering acquired independent couture houses in the late 1990s and early 2000s, they offshored most manufacturing to Asia while keeping only offices and stores in the West, failing to train the next generation of craftspeople.
  • 00:04:51 — Career guidance and cultural attitudes across generations steered young people toward college degrees rather than skilled trades, viewing craft work as less prestigious than white-collar professions.
  • 00:07:45 — Training programs and academies created by luxury houses remain highly localized and inaccessible to most young people; those without proximity to these programs or insider knowledge are unaware opportunities exist.
  • 00:10:52 — Fashion design education costs roughly 10,000 pounds for British students and 20,000 pounds for international students, with additional expenses for graduate collections reaching even higher costs.
  • 00:14:44 — In the U.S., tailors, dressmakers, and custom sewers earn an average of approximately 45,000 dollars annually, and achieving higher salaries requires 20 to 30 years of accumulated experience.
  • 00:15:45 — Nordstrom successfully reframes tailoring roles by emphasizing creativity, styling, and sustainability benefits like garment life extension rather than just manual hemming work.
  • 00:19:15 — Tailoring and craft positions can serve as entry points into broader fashion careers, with workers advancing into roles as stylists, product developers, or regional managers rather than staying in those positions indefinitely.
  • 00:25:29 — Luxury brands cannot pause supplier relationships while waiting for market recovery; once craftsmanship skills and supplier networks disappear, they cannot be easily restarted, forcing brands to maintain training investments regardless of economic conditions.

In depth

How the pipeline broke: conglomerates, offshoring, and a lost generation

The starting point for Hastings’ account is not a vague cultural drift but a specific corporate decision. When LVMH and Kering began buying up independent couture houses at the end of the 1990s and into the early 2000s, they inherited ateliers full of petites mains — largely women who had learned their craft through apprenticeship rather than fashion school, and who were poorly paid even at the height of their skill 00:02:30. As these houses were absorbed into conglomerates, manufacturing was pushed offshore to Asia while corporate headquarters, flagship stores, and design studios stayed in Paris, London, and New York 00:03:14. The people who cut, sewed, and embroidered were no longer visible to the industry’s center of gravity, and crucially, no one built a systematic replacement pipeline for them.

Butler-Young’s reporting supplies the visual evidence for this: a European recruiter who describes stepping onto atelier and factory floors and immediately seeing the demographic hole — workers overwhelmingly in their 70s, almost no one in their 20s, 30s, or 40s, as if an entire generation or two had simply not been recruited 00:01:49. That is the meaning behind the 30% decline in U.S. tailoring employment over the last decade 00:00:41 — it isn’t a gentle fade, it’s a structural gap opening up exactly where succession should be happening.

Hastings frames this as a byproduct of what the industry chose to valorize during the conglomerate era: the creative director, not the production floor. Design houses built their public narrative and their glamour around individual star talent — the next Karl Lagerfeld — while the infrastructure that actually makes the clothes was left to atrophy in the background 00:03:46. She doesn’t let luxury brands entirely off the hook for the apprenticeship programs and in-house academies they have since built, but the underlying admission is that these are patchwork fixes layered on top of a twenty-year hiring vacuum, not a solved problem.

Glamour, geography, and the information gap

Butler-Young and Hastings spend real time on why trades work has struggled to look aspirational, and their answer isn’t only about pay. Hastings draws a direct parallel between her own experience in France — where going to a vocational high school was culturally read as an admission of academic failure — and the American pattern Butler-Young describes, where an entire generation was steered toward college and away from trades, treating a trade school as a fallback rather than a destination 00:05:39. Both agree that this bias is now cracking under pressure from AI anxiety and college-debt fatigue, with policymakers actively trying to rebrand apprenticeship pathways 00:05:59, but neither claims fashion has meaningfully captured that shift yet.

Where they push back on each other slightly is on how much of the visibility problem is fixable through marketing. Hastings praises Chanel’s Métiers d’Art programming and Dior’s TikTok content showing embroidery and ateliers as genuine efforts to romanticize the production side 00:06:58, and Butler-Young agrees the craft itself can be made to look compelling. But Hastings is candid that this romance still loses to the pull of an office job at a computer for many young people weighing their options 00:07:19 — glamour campaigns compete against a much more mundane but persistent aspiration.

The more concrete obstacle they surface is locational and informational, not emotional. Programs tend to be planted wherever the manufacturer already is — Hermès in Pontoise, Mulberry’s apprenticeship in Somerset — places nobody would visit for anything other than the job itself 00:09:02. Mulberry’s program did draw its highest-ever number of applicants this year 00:09:54, which both hosts read as proof of latent interest, but Hastings is emphatic that awareness is gated by insider access: without a personal connection or geographic proximity to where a bursary or scholarship exists, a young person in Atlanta or Minnesota simply never learns the option exists 00:10:23. Add to that the cost of a fashion design degree in the UK — roughly £10,000 for domestic students and £20,000 for international ones, before the added expense of producing a graduate collection meant to attract buyers or prizes 00:10:52 — and even the design-school route to this world remains gated by money as much as interest.

The economics of mastery: short courses, long careers, low pay

A significant part of the conversation is devoted to a mismatch between how these careers are marketed and how they actually unfold financially. Hastings cites the École Lesage’s haute couture embroidery course — 150 hours, priced near €10,000 — as an example of a program that can look like a fast, discrete credential but is really only the entry ticket to decades more unpaid or low-paid refinement 00:13:26. She notes that reaching the top tier at a house like Chanel, the première d’atelier level, requires roughly thirty years of tenure 00:14:04 — this is not a credentialed skill you acquire and then monetize quickly, it’s closer to a guild timeline.

Butler-Young supplies the U.S. wage data that makes this concrete: tailors, dressmakers, and custom sewers earn about $45,000 a year on average, with real income growth only arriving after decades of experience 00:14:44. Recruiters she interviewed confirmed that salary competitiveness has genuinely improved, but only at the senior end of the pipeline — for people twenty or thirty years into the craft, not for entrants 00:15:17. That creates an uncomfortable sales pitch: the industry can’t honestly promise quick financial upside, only a very long runway toward it.

Both hosts flag this as a poor fit for the expectations of a generation raised on algorithmic immediacy and yearly promotion cycles — Hastings’ phrase for it is that this cohort has been conditioned to expect a kind of instant gratification that a twenty-year craft apprenticeship cannot supply 00:14:13. Neither offers a clean solution to this tension; it’s presented as an honest structural headwind rather than something a better recruiting campaign can paper over.

Reframing the job: sustainability, mobility, and second acts

Given that pay and timeline are hard to spin, much of the discussion turns to how brands are repositioning the job itself rather than its economics. Nordstrom’s approach, as described by Butler-Young from her interview with the executive who runs its tailoring program, is to recast alterations work as styling, creativity, and sustainability — extending a garment’s life — rather than simply hemming 00:15:49. Hastings is enthusiastic about tying this to luxury’s resale economy, arguing that consumers increasingly buy with resale value in mind and need garments repairable enough to hold up, which could genuinely create new categories of skilled work tied to sustainability targets rather than just compliance costs 00:16:42. Butler-Young is more skeptical of the sincerity behind this framing, noting dryly that she suspects fines and regulatory pressure, not the romance of circularity, will be the actual force that moves brands to invest 00:17:52 — a real point of disagreement, even if a friendly one.

A second reframing strategy is presenting trades roles as a launchpad rather than a life sentence. Nordstrom tracks employees’ career goals on a regular cadence and points to tailors who moved into styling, product development, or store management 00:19:15, and FIT’s president describes the school’s philosophy bluntly as training students to “drape till you drop” regardless of what career they ultimately land in 00:18:51. Hastings raises a genuine tension here: if the pitch to new entrants is that this job is a stepping stone, that only recreates the churn problem the industry is already suffering from, since brands need people to stay in these roles for the skill to compound 00:20:14.

The most novel idea floated is redirecting recruitment away from young people entirely and toward career-changers — laid-off office workers seeking a second or third act. Hastings cites a French system in which unemployment counseling actively steers people toward retraining in entirely different industries, including a personal example of a friend whose fashion design education was government-funded after job loss, and who went on to run an atelier 00:20:59. Both hosts agree this challenges the industry’s instinct to fixate only on early-career recruitment as the fix.

Where this goes: AI, supplier extinction, and a slow drip rather than a boom

On the question of momentum, the two hosts land in different places. Butler-Young points out that other blue-collar sectors — trucking, HVAC, electrical work — are currently enjoying a visible surge in youth interest, driven partly by AI anxiety about white-collar work, but that fashion’s trades aren’t riding that same wave yet 00:22:50. She recounts the backlash to Lowe’s CEO Marvin Ellison publicly encouraging young people to consider durable, hands-on store careers over flashier corporate tracks — a suggestion many people resented, reading it as being told to lower their ambitions 00:23:44. The implication is that fashion faces the same resistance, compounded by its own mythology of the creative director as the only prize worth chasing.

Hastings, while agreeing fashion isn’t seeing a dramatic surge, argues brands ultimately won’t have a choice but to keep investing, and cites a striking analogy from Bulgari’s chairman: unlike a brand, which can pause and later relaunch, a supplier network — especially in something as specialized as watchmaking — cannot be shut down and restarted once its skilled workforce disperses 00:25:46. That asymmetry, she argues, is what will keep forcing LVMH, Chanel, and Loewe to fund academies regardless of short-term enthusiasm, because the alternative is losing craftsmanship irreversibly just as retiring artisans take their knowledge with them 00:26:07.

On AI specifically, both hosts treat it as double-edged rather than settled. It may make white-collar careers look shakier and thereby nudge some young people toward trades, but Hastings insists it can automate pattern-making functions without ever replicating hand embroidery, featherwork, or the small human rituals — like sewing a strand of hair into a Chanel couture wedding gown for luck — that constitute the actual value proposition of luxury craftsmanship 00:27:01. Butler-Young closes by naming the ambivalence directly: this is not a triumphant resolution but a mixed, ongoing


Summarised automatically. Listen to the original for the full conversation — this is not a substitute for it.